Vehicle Emergency Call System (eCall) Compliance Certification

2025-10-24

Compliance certification for the Vehicle Emergency Call System (eCall) is key to ensuring the legal sale of relevant vehicles or equipment in target markets. Below is a summary of core certification information as of 2025, focusing on the latest developments in the European Union.

Major Regional eCall Certification Overview:

The table below compares core requirements, reference costs, and transition periods for eCall certification in four major regions: the EU, Russia, UAE, and Saudi Arabia.

Region/CountryCore Standard/RegulationPositioning AccuracyNetwork Tech Basis Estimated Total Cost (RMB)Key Timeline (Transition)
European Union(EU) 2015/758, (EU) 2024/1180NG eCall dynamic scenario error ≤ 3 meters4G/5G, IMSWhole Vehicle: 250k - 600k  

·Jan 1, 2026:New type approvals require NG eCall.

·Jan 1, 2027:Legacy eCall certificates expire. 

RussiaERA-GLONASSInfo MissingSupports GLONASS & SMS150k - 300kInfo Missing
UAEUAE.S 5019:2022 Info Missing Info Missing100k - 250kInfo Missing
Saudi ArabiaSASO 2938:2019 Info Missing  Info Missing 120k - 280kInfo Missing

EU NG eCall Certification Details:

The EU has legislated the evolution of the eCall system from legacy 2G/3G-based technology to Next Generation (NG eCall). NG eCall is based on 4G/5G mobile networks and IMS (IP Multimedia Subsystem) technology, supporting richer data transmission (e.g., video streams) and significantly improving positioning accuracy requirements.

  Core Test Items:

During laboratory testing, beyond routine functional verification (e.g., auto/manual trigger, MSD data accuracy) and environmental reliability tests (temperature, vibration), special attention is needed for the following added or enhanced items:

1.Positioning Accuracy: NG eCall typically requires positioning error not exceeding 3 meters in dynamic scenarios.

2.Call Setup Time: Time from trigger to connection with Public Safety Answering Point (PSAP) must not exceed 10 seconds.

3.Power Failure Reliability: Verifies the backup battery can sustain system operation for at least 10 minutes after a vehicle accident power cut.

4.Audio Performance: Ensures clear hands-free call quality, the "lifeline" for communication during a crisis.

5.Cybersecurity & Privacy Protection: Assesses system compliance with regulations like GDPR to ensure user data security.

  Certification Process & Timeline:

A complete eCall certification, especially for EU NG eCall, typically takes 8 to 12 weeks. The process and time distribution are as follows:

1.Preparation (Approx. 1-2 Weeks): Select an EU-recognized Technical Service and testing laboratory. Non-EU manufacturers must appoint an EU Authorized Representative (EC-REP). Prepare technical documentation (system architecture, circuit design, MSD data logic, privacy plan, English user manual, etc.).

2.Laboratory Testing (Approx. 3-6 Weeks, Core Phase): This is the most time-consuming and critical stage. Samples undergo all core test items at an accredited lab. Note: Failure in any test requires modification and re-testing, adding 1-2 weeks and increasing testing costs by 50%-70%.

3.Field Operational Test (Approx. 1-2 Weeks): Validates system call functionality, network handover stability, and positioning accuracy in real-world road conditions and actual networks.

4.Review & Certification (Approx. 2-3 Weeks):The Technical Service reviews all test reports and technical documentation. Upon approval, the eCall Certificate of Compliance is issued.

  Core Technical Documents Required:

1.Product Technical Documentation: System architecture diagrams, circuit design, MSD data logic description, technical specifications.

2.Test Plans & Reports: Detailed test plan and reports issued by an authorized laboratory.

3.Compliance & Proof Documents: Privacy protection plan (GDPR compliant), English user manual (must include privacy clauses and eCall labeling specifications).

4.Prototypes: Typically 2-3 fully functional final product samples are required.


We hope this overview of Vehicle Emergency Call System (eCall) compliance certification provides clear guidance. For professional certification consulting services, please contact BLUEASIA: 13534225140.