Vehicle Emergency Call System (eCall) Compliance Certification: Process & Timeline

2025-10-27

Here is the latest information as of 2025 regarding the compliance certification process and timeline for the Vehicle Emergency Call System (eCall) in the European Union. The core change is the EU's full transition from legacy 2G/3G-based eCall to Next Generation eCall (NG eCall) based on 4G/5G networks, introducing new certification requirements.

eCall Compliance Certification Process - Step by Step:

1: Preparation (Approx. 1-2 Weeks):

·Select Certification Body: Must choose an EU Member State-recognized Technical Service. Mandatory for non-EU companies to appoint an EU Authorized Representative (EC-REP) as their legal entity.

·Document Preparation: Begin compiling technical documentation: system architecture diagrams, circuit designs, MSD (Minimum Set of Data) data logic description, English user manual (including privacy clauses and eCall labeling specs), and a detailed test plan.

2: Laboratory Testing (Approx. 3-6 Weeks, Core Phase):

This is the most time-consuming and technically intensive stage. Your product samples undergo comprehensive testing at an authorized lab.

·Functional Testing (Approx. 1-2 Weeks): Validates auto/manual trigger mechanisms (e.g., simulating crash scenarios), checks MSD data transmission accuracy (including time, coordinates, VIN). Per new rules, NG eCall must use MSD V3 for data transmission.

·Performance Testing (Approx. 1-2 Weeks):

Positioning Accuracy: Legacy eCall requires horizontal error ≤ 150 meters, while NG eCall is stricter, e.g., ≤ 3 meters dynamic error.

Call Setup Time: Time from trigger to connection with Public Safety Answering Point (PSAP) must be ≤ 60 seconds.

·Environmental & Reliability Testing (Approx. 1 Week): Includes high/low temperature (-40°C to +85°C), vibration, damp heat tests per ISO 16750.

·Network Compatibility Testing (Approx. 1-2 Weeks): Ensures robust interoperability with EU operators' 4G/5G networks. NG eCall uses 4G/5G and IMS technology, replacing legacy circuit-switched networks.

3: Review & Certification (Approx. 2-3 Weeks)

The Technical Service reviews all test reports and technical files, focusing on data compliance (e.g., MSD format, privacy) and design consistency. Upon approval, the eCall Certificate of Compliance is issued.

4: Post-Certification Obligations (During Certificate Validity)

·The "eCall" mark must be permanently affixed to the product, with a font height ≥ 1mm.

·During the certificate's validity period, companies typically must fulfill annual reporting obligations (e.g., submit false trigger analysis) and undergo annual spot checks to maintain validity.

  eCall Certification Timeline & Key Risks:

A complete eCall certification cycle typically takes 8 to 12 weeks. Note: NG eCall certification usually takes longer than legacy eCall due to greater technical complexity and more test items.

  Key Risks & Mitigation:

1.Test Failure: Failure in any test requires modification and re-testing, extending the project timeline by 1-2 weeks and increasing testing costs by 50%-70%.

2.Design Changes: Post-certification, any hardware/firmware change (including OTA updates) potentially affecting system performance likely requires re-testing, adding 2-3 extra weeks and 30%-70% more cost.

3.Regulatory Transition Period (Critical): The EU has legislated the NG eCall transition timeline:

·January 1, 2026: New vehicle type approvals must support NG eCall.

·January 1, 2027: Legacy 2G/3G-based eCall certificates will become fully invalid. New vehicles without NG eCall certification will be banned from sale in the EU.

  Important Reminders:

Before starting your certification project, also note:

1.Associated Certification: If your eCall device has wireless functions (e.g., 4G/5G module), ensure it also has CE-RED certification.

2.China National Standard Development: Notably, China released its mandatory national standard "Automotive Emergency Call System" (AECS) in 2025, expected to take effect July 1, 2027. Prepare accordingly if targeting the Chinese market.


We hope this overview, incorporating the latest regulations, helps you clearly plan and execute eCall compliance certification. For professional certification consulting services, please contact BLUEASIA: 13534225140.